Financial Services

Industries that we understand and have worked in extensively
Commercial and Development Financial Improvement

South Africa has a large and sophisticated financial sector comprising banks and other financial institutions, viz. insurance, fund managers, audit and compliance. The fixed income market is well developed. With a wide range of government securities available to investors, these are regularly traded in primary markets.

Although good progress has been made in the country’s Banking sector, there are still significant challenges to be addressed, such as the wide gap existing between salaried and non-salaried citizens opening bank accounts, low lending to SMEs and a shortage of savings and insurance products. The provision of housing finance has expanded, although there is still a large demand for housing and prices remain high.

Insurance companies are also major players in the financial sector.
A close relationship exists with other government departments and as such, financial transformation is ongoing: economic transformation, de-racialisation and reduction of inequality being some of the objectives. The government’s aim of attaining mass-based sustainable transformation in the social and economic spheres can only be achieved through access to finance and financial services, across the continent. Good governance of funds and strong government regulation needs to be perpetuated. For meaningful transformation to occur, a substantially higher savings rate needs to be achieved.

The financial Industry is increasingly complex and aside from the domestic issues, challenges such as globalisation, technological transformation, regulatory changes and risk management issues across borders are in flux. A solid financial services industry, coupled with a sound banking system, has contributed much towards this end and has facilitated sustainable Foreign Direct Investment inflows for decades, if not centuries.

We understand the importance of business intelligence in building organisation strategies in delivering performance in financial, commercial services and business services delivery. Using data to shape an organisation’s strategy to enable proactive decision-making to best position organisations is key. Over the past two decades, our contribution to this industry has been supporting numerous development finance initiatives through technical assistance and management advisory consulting.

Projects we have undertaken include:

  • Financial market segments buyer behaviour research and organisational competitive positioning
  • Strategy development and monitoring and evaluation processes 
  • Performance dashboards, performance appraisal modelling
  • Business case development 
  • Business Intelligence for proactive decision making
  • Business process optimisation 
  • Technology support assessments